Larry Goldman | Senior Director, Product Marketing
雖然Oracle會讓您相信第三方提供商沒有路徑，it’s simply not true.成千上萬的組織已經製作了開關。您的挑戰往往是時機：許多支持合同續訂續訂於5月31日，甲骨文財政年度結束。這意味著現在是充分了解您的合同和運營情況的時間。
Knowing Your Contractual Rights and What Oracle Might Do
Oracle.contracts are designed to lock you in, maximize your spending, and open the door for penalties. So how can you use your contractual rights to your advantage when dealing with Oracle? To answer this, we reached out to Evan Boyd, vice president of business development atSoftware Licensing Consultants (SLC), a Spinnaker Support partner that specializes in all-things Oracle licensing.
“It’s a great question but a complex one because no company has the same products or contracts,” Boyd said. “For each SLC client, we go deep into very specific strategic licensing plans and defense. At the same time, we work to educate Oracle customers on what to do and expect during the renewal period.”
2. Different contract end dates aren’t showstoppers.
3.Matching service level agreements can be confusing.
4. Pay for what you use, not what you own.
When you’re getting support from Oracle, you pay support for everything within a support contract. It doesn’t matter what you use or don’t. If you prefer to pay for coverage on what you use rather than all the Oracle products you own, then a move to third-party support makes sense.
5. Don’t fear the audit.
Many companies want to save money by moving to third-party support but freeze up in fear of a possible audit, where penalties often range well into the millions. Regardless of what your Oracle rep may say, this is not an audit situation. “Audits generally arise when your rep suspects there is reason for an audit that will bring them significant revenue,” Boyd said. “When you move to third-party support, you should always have a license assessment done to know your true license position based on how Oracle would audit.”
6. Oracle希望你在雲中 - 不要這樣做。
There has been a lot of noise in recent months about Oracle Executive Chairman Larry Ellison’s push to become a major player in the Cloud space, and sales reps are working hard to push customers toward Oracle Cloud Infrastructure (OCI). But with the Oracle Cloud comes forced Oracle support because, as with all Oracle support, it’s what’s best and most lucrative for Oracle. For existing customers, this Cloud push can come in the form of settling audits by forgiving penalties in exchange for coming aboard OCI, something Boyd says he’s seen frequently of late. This is also a strategy to get your on-premise licenses hosted on OCI under the guise of reducing future risk of license exposure. Once you’re on OCI, you’re required to maintain support with Oracle directly and it will be difficult to ever move to another provider.
This could be throughresearching the solution, comparing third-party support features and benefits against Oracle (e.g.,such as for EBS), referencing online reviews in trusted places likeGartner Peer Insights和學習the customer experience.
2. Make sure you allocate enough time.
評估過程的長度可以變化, but you will always speed up this process with thoughtful preparation. Beginning with the vendor kickoff meeting, you should establish a schedule and work to understand potential bottlenecks, dependencies, and deadlines. We have seen customers transition in less than a month, but others can take multiple months if there is less consensus and a slower organizational pace.
Building your internal case沒有t have to be time-consuming or complicated. Work with IT decision makers and focus on areas like estimated savings calculations (here’s ahandy online savings calculator），您是多少或小，您正在利用補丁或更新以及是否有一個越來越多的票證。
4. Gather the data required for discovery.
5. Engage your internal stakeholders early.
Who will you need to enlist for Oracle negotiations? Who will help make the decision to switch to third-party software support? In addition to IT, this could include stakeholders from legal, security and finance. Carefully think this through and assemble your team early to be able to make the Oracle contract deadline.
If you have any questions regarding best first steps, contract rights or building your business case,聯係我們簡要谘詢. We’re glad to advise you on whether third-party support is the right fit for you and how to move forward confidently before May 31.